Shipping policy

Shipping Policy

Effective Date: June 22, 2026

Thank you for choosing Generacelectric. We are dedicated to providing a seamless shopping experience. Please review our shipping terms below.

1. Shipping Coverage We currently offer shipping throughout the United States.

2. Shipping Costs We are pleased to offer FREE Shipping on all orders within the United States. No minimum purchase is required.

3. Order Processing & Delivery Times To ensure timely delivery, our fulfillment process is broken down as follows:

  • Order Processing Time: 1–2 business days (includes order verification, quality check, and packaging)

  • Transit Time: 3–4 business days

  • Total Delivery Time: 4–6 business days

Please note that orders are not processed or shipped on weekends or public holidays.

4. Order Tracking Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your package's progress through the carrier's website.

5. Incorrect Address Please ensure that your shipping address is correct at checkout. Generacelectric is not responsible for orders shipped to incorrectly provided addresses. If you realize you have made an error, please contact us immediately at info@generacelectric.shop.

6. Damaged or Lost Packages In the unlikely event that your package is lost or arrives damaged, please contact our support team at info@generacelectric.shop so we can resolve the issue promptly.

7. Contact Information If you have any questions regarding your shipment, please feel free to reach out to us:

  • Store Name: generacelectric

  • Trade Name: generacelectric

  • Email: info@generacelectric.shop

  • Phone: +13192052727

  • Address: 3402 Wilkinson Rd, Sarasota Sarasota Florida 34231 United States